Product description

Sold in Australia through retail appliance and general department stores between September 2000 and February 2001 (serial numbers 00108 to 03408).

See a list of details to help identify the product.

Reason the product is recalled

There is a risk that movement of the air conditioner, other than in accordance with the manufacturer's instructions, may cause water to spill onto an internal pump, causing it to overheat and in some cases catch fire.

The hazards to consumers

Fire.

What consumers should do

Consumers should turn the air conditioner off and contact Parex on Freecall 1800 123 702 (24 hours 5 days a week) who will arrange for the repair free of charge.

Details to help identify the product.

Supplier running the recall

Parex Industries Ltd

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2001/4652 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.