Product description

Model numbers: 955RW Orange, 953/15, 954, 955, 955/10, NT955 BULK, 956, 691 RCD White

See a list of details to help identify the product

Reason the product is recalled

The sensor coils were contaminated with an incorrect solder flux. This raises the risk of corrosion of the Sensor Coil at some time after the manufacture of the Supplier Coils. The product will fail to trip if the Sensor Coil is not soldered into the circuit and/or the contaminated solder flux prevents continuity of the circuit.

The hazards to consumers

Electric shock

What consumers should do

Customers are advised to test for the fault by pushing the test button on the Product to ensure effective operation. In the event that the RCD fails the push button test, the customer is advised to not use the socket outlet until it can be replaced.

Details to help identify the product

Supplier running the recall

Schneider Electric (Australia) Pty Limited

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2008/9950 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.