Product description
Perfect Dry Lux hearing aid disinfector
ARTG 319401
(Emergo Asia Pacific Pty Ltd t/as Emergo Australia - Hearing aid disinfector)
ARTG 319401
(Emergo Asia Pacific Pty Ltd t/as Emergo Australia - Hearing aid disinfector)
See a list of details to help identify the product.
Reason the product is recalled
Some products had previous versions of the manual that did not include the manufacturer's details in the manual or label.
The Function details section of the manual states 'UV-C disinfectant'. The claim of disinfectant is being removed as it is not intended to disinfect the hearing aid.
The Function details section of the manual states 'UV-C disinfectant'. The claim of disinfectant is being removed as it is not intended to disinfect the hearing aid.
The hazards to consumers
If the current version of the instruction manual is not provided, this could lead to misuse of the product and may result in injury to the user.
What consumers should do
Consumers will be contacted by Costco who will provide an updated instruction manual.
For further information, contact Emergo Customer Service by phoning 02 9006 1662.
For further information, contact Emergo Customer Service by phoning 02 9006 1662.
Details to help identify the product.
Supplier running the recall
Who sold the product
Costco
Identifying numbers
Other identifying numbers
Serial Numbers: 1816004712 – 1816004891, 1816004912 – 1816004991, 1816005012 – 1816005051, 1830009207 – 1830009386 and 1830004692 - 1830004711
Where the product was sold
Australian Capital Territory
New South Wales
Queensland
South Australia
Victoria
Western Australia
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2020/18582 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Therapeutic Goods Administration if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.