Permobil Australia — Corpus Powered Wheelchairs with fixed seat and elevator inner tubes

PRA number


Campaign number


Published date

Product description

Affected models:

Model: C300 Corpus II
Serial Numbers: 2537002437, 2537002471, 2537002476, 2537002514, 2537002746, 2537002891 and 2537002956

Model: C350 Corpus II
Serial Number: 43203511

Model: C500 Corpus II
Serial Number: 15702655

Model: C500 Corpus II LR
Serial Numbers: 2557000160 and 2557000185

ARTG Number: 224603
Identifying features

Other identifying numbers

Serial numbers as per the Product Description

Reasons the product is recalled

Potential failure of the top plate in which the seating system separates from its base. The top plate is a component that connects the seating system of the wheelchair to the base by a series of welds.

The hazards to consumers

The consequences of a complete failure of the top plate assembly would result in the chair user and the seating system falling from the base leading to a potential injury. As of 12 October 2017, a total of 71 cases of this fault have been reported, with three cases involving serious injury, such as cuts and broken bones.

What consumers should do

Permobil Australia has contacted distributors to provide further information about this issue, including instructions to contact the potentially affected users.

If you or someone you provide care for uses a Permobil powered wheelchair, check it against the list of serial numbers and model details above to see if it is affected by this recall for product correction.

Potentially affected wheelchairs must be inspected for signs of cracking of the top plate assembly. If no cracks are evident, the wheelchair can continue to be used in accordance with the owner's manual until the repairs are completed. If signs of cracking are identified, the wheelchair must not be used until the repairs are completed. If this is the case, Permobil Australia will assist with providing a temporary solution to allow the user to remain mobile during the time between inspection and repair of the affected wheelchair.

If you have any questions or concerns about this issue, speak to the supplier of your Permobil powered wheelchair or call Permobil Australia on 1300 845 483.


Permobil Australia

Where the product was sold

New South Wales

Responsible regulator

Therapeutic Goods Administration is the responsible regulator for this recall.

Product category

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