Product description

Permobil TiLite manual wheelchair models Aero Z and ZRA

Product code: ZTTDO3

Affected serial numbers manufactured between 19-Jan-2017 to 14-Jun-2021

ARTG 147047
(Permobil Australia - Wheelchair)

See a list of details to help identify the product

Reason the product is recalled

The transit tie-down bracket assembly, used to secure the wheelchair in a vehicle, may fail in the event of an accident.

The hazards to consumers

If a user is seated in the wheelchair while the vehicle is moving, failure of the transit tie-down brackets could result in a serious injury or death.

What consumers should do

Consumers should stop using their wheelchair as a passenger seat in a vehicle until repairs have been made.

TiLite Aero Z
Permobil Australia will contact consumers to provide instructions on how to re-orientate the tie-down bracket system. The tie-down bracket system should be re-oriented into a rear-facing configuration and placed in the rearmost position.

TiLite ZRA
Permobil Australia will contact consumers and advise them to remove and dispose of the tie-down bracket system. Permobil Australia is currently working on a permanent solution to this issue.

For more information, consumers can contact Permobil Australia on 1300 845 483.

Details to help identify the product

Supplier running the recall

Who sold the product

Healthcare equipment retailers and rehabilitation services

Identifying product features

Serial numbers M2005054 to 1231112011

Where the product was sold

New South Wales
Queensland
South Australia
Tasmania
Victoria
Western Australia
Northern Territory

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2021/19215 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Therapeutic Goods Administration if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.