Product description
A pet grooming tool with button battery powered LED for nail trimming.
See a list of details to help identify the product
Reason the product is recalled
The product does not comply with the mandatory information standard for products containing button/coin batteries.
- Button batteries were loosely included in the packaging and could be easily accessed.
- The button battery compartment is not adequately secured.
The hazards to consumers
There is a risk of choking, severe internal burn injuries or death to young children if they gain access to the button batteries and ingest them. Button batteries also pose a choking hazard to young children.
What consumers should do
1. Consumers should immediately stop using the product and keep it out of reach of children.
2. Contact Petgo by email support@petgopetsupplies.com.au to arrange for a replacement product of equivalent value, or to obtain a full refund.
3. Contact Petgo if returning the product is not possible, or if it has been transferred or gifted to another individual.
For more information, please contact Petgo by email support@petgopetsupplies.com.au or phone 1300 157 708, 10:00am to 5:00pm Monday to Friday.
Details to help identify the product
Supplier running the recall
Who sold the product
Identifying numbers
Barcode number
SKU
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2023/19848 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
