Product description

Philips Respironics - Certain CPAP and Bi-Level PAP Devices

E30 (Emergency Use Authorization)
DreamStation ASV
DreamStation ST, AVAPS
SystemOne ASV4
C-Series ASV
C-Series S/T and AVAPS
OmniLab Advanced+
SystemOne (Q-Series)
DreamStation
DreamStation Go

Multiple Product Codes (See attached Product code list)

All devices manufactured before 26 April 2021

ARTGs: 133792, 209934, 235674, 257012, 257013, 295664, 285420, 327227, 335508

See a list of details to help identify the product

Reason the product is recalled

The polyester-based polyurethane (PE-PUR) sound abatement foam used in Philips Continuous and Non-Continuous Ventilators may:

1. Degrade into particles which may enter the device's air pathway and be ingested or inhaled by the user. The foam degradation may be exacerbated by use of unapproved cleaning methods, such as ozone; and

2. Emit certain chemicals (volatile organic compounds or VOCs).

The hazards to consumers

Foam degradation:
The potential risks of particulate exposure include: irritation (skin, eye, and respiratory tract), inflammatory response, headache, asthma, adverse effects to other organs (e.g. kidneys and liver) and toxic carcinogenic effects.

VOC emission:
The potential risks of chemical exposure due to off-gassing include: headache/dizziness, irritation (eyes, nose, respiratory tract, skin), hypersensitivity, nausea/vomiting, toxic and carcinogenic effects.

What consumers should do

It is important that you register your device as soon as possible at the support website www.philips.com/src-update

Do not stop or alter your prescribed therapy; stopping treatment suddenly could have an immediate and detrimental effect on your health. Before making any changes to prescribed therapy, make an appointment with your physician or care provider to discuss alternative long term therapy options.
Philips will write to affected consumers. Users and carers should review the information provided in the customer letter about the ongoing use of impacted devices.

Philips will repair or replace the affected devices.

For more information see the TGA safety alert at https://www.tga.gov.au/alert/philips-recall-action-cpap-bi-level-pap-devices-and-mechanical-ventilators

For further information, please contact the Philips Support Hotline on 1800 009 579.

Details to help identify the product

Supplier running the recall

Identifying product features

Identifying numbers

Other identifying numbers

See attached Product code list

Dates available for sale

-

Where the product was sold

Nationally
International

Print supporting information

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2021/19121 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Therapeutic Goods Administration if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.