phil&teds—Explorer and Hammerhead Strollers

PRA number

2011/12685

Published date

Product description

The "Explorer" is a 3 wheeled stroller with a black powder-coated steel frame and a fabric seat, basket and hood. The "Hammerhead" is a 4 wheeled version.
Explorer view
Hammerhead view
Identifying features
Serial number range from 0610/0001 through to 0111/4788. Note: The first 4 numbers of the serial number are in MMYY format. Strollers with the above serial numbers are known as 'Series 1' strollers.

Other identifying numbers

Serial number range from 0610/0001 through to 0111/4788.
Note: The first 4 numbers of the serial number are in MMYY format.
Strollers with the above serial numbers are known as 'Series 1' strollers.

What are the defects?

Brakes can become damaged during normal use or foreseeable misuse and no longer function as intended. Furthermore, loss of function may not be apparent to the user.

What are the hazards?

Fully functioning brakes are critical to ensuring the stroller remains safely stationary when parked.

What should consumers do?

Contact phil&teds online (www.philandteds.com/support) or via 1800 888 586 to obtain a free upgrade to the Series 2 brake system.
Options include:
(1) Self-install (in-home) frame swap
(2) phil&teds service centre upgrade

Supplier

Traders who sold this product

Strollers were sold by specialty juvenile goods retail outlets and online retailers.

Where the product was sold

Nationally

Dates available for sale

-

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category