What are the defects?
The adaptor's insulated pin may crack and expose the active pin.
What are the hazards?
Risk of electric shock or electrocution causing injury or death.
What should consumers do?
Consumers should immediately stop using the adaptor and contact Pivotel Satellite to register for a replacement. Replacements are expected to be available in November 2021. Pivotel will also provide a pre-paid bag for return of the old adaptor.
For further information, consumers can contact Pivotel Satellite on 1300 882 448 or www.pivotel.com.au/satsleeve-accharger-recall
Traders who sold this product
Pivotel and Pivotel dealers listed at https://www.pivotel.com.au/dealers/