Product description

Polaris Ranger XP 1000 Side By Side Vehicle
Polaris General XP 1000 Side By Side Vehicle

Model Years 2019 - 2020

169 affected vehicles

See a list of details to help identify the product

Reason the product is recalled

If the engine stalls, the current Engine Control Unit (ECU) calibration used may prevent the throttle plates from returning to the idle position.

The hazards to consumers

If the throttle plates don't return to the idle position, the vehicle may move unexpectedly and cause an accident or injury to the vehicle occupants.

What consumers should do

Consumers should cease using the vehicle and contact an authorised Polaris dealer to arrange for an updated calibration.

To find a local dealer, visit www.polarisaustralia.com/find-a-dealer/list-view/ or phone 1300 654 142.

For further information, consumers should contact Polaris Customer Service on 03 9394 5671.

Details to help identify the product

Supplier running the recall

Who sold the product

Authorised Polaris dealers

Identifying product features

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2020/18281 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.