Polycom Global—Soundstation 2W and Soundstation 2W Expandable wireless conference phones—Batteries

PRA number


Published date

Product description

Sold between 1 April 2005 and 31 December 2005 in the 12 hour talk time/non-expandable packs, the 24 hour talk time/expandable packs and in replacement battery packs.

What are the defects?

The battery may overheat causing a potential fire hazard.

What are the hazards?


What should consumers do?

The parent company in the US is conducting this recall. Contact Polycom via their website at http://www.polycom.com/2WBattery or by calling 00 11 1 612 253 4506 in the United States.


Polycom Global

Where the product was sold


Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category