Product description

PolyCut 27-3
Nylon cutting head with rigid polymer blades suitable for use with STIHL Grass Trimmers and Brush Cutters

See a list of details to help identify the product

Reason the product is recalled

The screw connections of the trimmer heads may settle over time due to the plastic relaxing. This may result in the screws coming loose in operation. If the screws become loose, there is the potential for the moving parts to detach and fly off.

The hazards to consumers

If the parts detach and fly off, this poses a risk of injury to the user and bystanders.

What consumers should do

Consumers should immediately stop using the trimmer head and return the product to a STIHL authorised dealer for a full refund.

For further information, contact STIHL by phone on 03 9215 6666 or email at products@stihl.com.au

Details to help identify the product

Supplier running the recall

Who sold the product

STIHL authorised dealers

Identifying numbers

Other identifying numbers

PolyCut 27-3

Dates available for sale

-

Where the product was sold

Nationally

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Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2019/17739 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.