Product description
LED neon light power supply
Power supplies for use in LED neon signs with more than 7m of neon tubing
The power supplies are unbranded
Model ratings: 12V100W, 12V150W, 12V200W, 12V250W and 12V300W
See a list of details to help identify the product
Reason the product is recalled
The supply cord's protective earth wire is not connected to the plug's earth pin.
The LED power supply does not comply with the relevant Australian standard and does not have an Australian approval.
The hazards to consumers
Risk of electric shock, which can cause serious injury or death.
What consumers should do
Consumers should immediately stop using and disconnect the LED neon lights with affected power suppliers. Consumers should contact Custom Neon for a replacement power supply.
For more information, contact Custom Neon on info@customneon.com.au or 1800 725 574.
Details to help identify the product
Supplier running the recall
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2021/19327 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
