Product description
Black and silver juicer with PowerXL branding on the front.
Model SHL96.
See a list of details to help identify the product
Reason the product is recalled
The top of the juicer may fracture or cause small particle shavings to enter the juice. The mesh filter may also fail and break through the plastic.
The hazards to consumers
There is a risk of ingestion injury if juice with particle shavings is consumed. There is also a risk of laceration if the juicer fractures. These defects have occurred and caused injuries overseas.
What consumers should do
Consumers should immediately cease using the juicer and check if their model number is the affected model.
Consumers should contact Global Shop Direct to arrange for the return of the product at no cost to the consumer and to register for a refund.
For more information, call 1300 137 598 (8:00am to 7:00pm Monday to Friday, 9:00am to 5:00pm Saturday) or email customerservice@globalshopdirect.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Identifying numbers
SKU
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2023/19849 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
