Reason the product is recalled
This product does not comply with the mandatory standard 'Trade Practices Act 1974 Consumer Protection Notice No. 1 of 2003 Consumer Product Safety Standard: Bunk Beds'. The gaps on the bed head are bigger than 9.5 cm.
The hazards to consumers
The bunk bed poses a risk of entrapment.
What consumers should do
Consumers will be contacted by Prince of Tides Traders Pty Ltd by email or phone to organise a product replacement or refund. Consumers can email sales@princemattress.com or phone (02) 9738 1320.
Details to help identify the product.
Supplier running the recall
Prince of Tides Traders Pty Ltd
Who sold the product
Mattress Lady by eBay
Dates available for sale
-
Where the product was sold
New South Wales
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2018/16954 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.