Recall published

Topics

Vehicles (unregistered or off-road)
Bicycles and scooters (push)

Product description

PRO Vibe alloy road bicycle handle bar stem.

Stem numbers:
AL2024
AL7075 (purchased after May 2020)

PRSS0440 Vibe stem SB black           80mm / 31.8mm / -10 angle
PRSS0441 Vibe stem SB black            90mm / 31.8mm / -10 angle
PRSS0442 Vibe stem SB black           100mm / 31.8mm / -10 angle
PRSS0443 Vibe stem SB black           110mm / 31.8mm / -10 angle
PRSS0444 Vibe stem SB black           120mm / 31.8mm / -10 angle
PRSS0445 Vibe stem SB black           130mm / 31.8mm / -10 angle
PRSS0461 Vibe stem SB black            90mm / 31.8mm / -17 angle
PRSS0462 Vibe stem SB black           100mm / 31.8mm / -17 angle
PRSS0463 Vibe stem SB black           110mm / 31.8mm / -17 angle
PRSS0464 Vibe stem SB black           120mm / 31.8mm / -17 angle
PRSS0465 Vibe stem SB black           130mm / 31.8mm / -17 angle

PRSS0450 Vibe stem 1 1/4 SB black      80mm / 31.8mm / -10 angle
PRSS0451 Vibe stem 1 1/4 SB black      90mm / 31.8mm / -10 angle
PRSS0452 Vibe stem 1 1/4 SB black      100mm / 31.8mm / -10 angle
PRSS0453 Vibe stem 1 1/4 SB black      110mm / 31.8mm / -10 angle
PRSS0454 Vibe stem 1 1/4 SB black      120mm / 31.8mm / -10 angle
PRSS0455 Vibe stem 1 1/4 SB black      130mm / 31.8mm / -10 angle
PRSS0471 Vibe stem 1 1/4 SB black       90mm / 31.8mm / -17 angle
PRSS0472 Vibe stem 1 1/4 SB black      100mm / 31.8mm / -17 angle
PRSS0473 Vibe stem 1 1/4 SB black      110mm / 31.8mm / -17 angle
PRSS0474 Vibe stem 1 1/4 SB black      120mm / 31.8mm / -17 angle
PRSS0475 Vibe stem 1 1/4 SB black      130mm / 31.8mm / -17 angle

See a list of details to help identify the product

PRO Vibe Stem Alloy closeup showing forging code location
Shimano PRO Vibe Stem Alloy

Reason the product is recalled

Corrosion can lead to cracks in the clamping area of the fork steerer tube.

The hazards to consumers

There is a risk of accident and serious injury to the user if the handlebar stem cracks and separates from the bike during use.

What consumers should do

Consumers with the recalled handlebar stems should stop riding their bicycle immediately.

Consumers should contact their place of purchase or Shimano to seek a refund or replacement. Consumers can email Shimano at pro_recall@shimano.com.au or call 02 8536 6771 for more information.

Details to help identify the product

Supplier running the recall

Shimano Australia Cycling Pty Ltd

Who sold the product

See attached list of retailers.

Trader List.xlsx 17.15 KB

Identifying numbers

SKU

PRSS0444

Other identifying numbers

Product forging code (FF, FI, FC, FG, FA, EF, EK, EE, ED, EH)

Dates available for sale

-

Where the product was sold

Nationally

Manufacturer country ID

Taiwan

Print supporting information

Recall Advertisement - 26 May 2023.pdf 196.18 KB

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2023/19785 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.