Product description
Free promotional AGL-branded wireless charger for smartphones
Two different versions consisting of a circular charging plate and a USB cable
Version 1 - Circular black charger with white AGL logo, which has some air vents at the bottom, this version has no LED ring around the edge.
Version 2 - Circular black charger with white AGL logo, which has an LED ring around the edge that lights up when powered, this version has no air vents at the bottom.
Two models of the charger were distributed to guests who attended Melbourne Victory promotional events, organised by MAX Events, as follows:
Victory in Business events 10 October 2018 and 17 May 2019
Chairman's Function on 1 December 2018
Two different versions consisting of a circular charging plate and a USB cable
Version 1 - Circular black charger with white AGL logo, which has some air vents at the bottom, this version has no LED ring around the edge.
Version 2 - Circular black charger with white AGL logo, which has an LED ring around the edge that lights up when powered, this version has no air vents at the bottom.
Two models of the charger were distributed to guests who attended Melbourne Victory promotional events, organised by MAX Events, as follows:
Victory in Business events 10 October 2018 and 17 May 2019
Chairman's Function on 1 December 2018
See a list of details to help identify the product
Reason the product is recalled
The product may overheat when charging causing localised heat damage to the area surrounding the product.
The hazards to consumers
Potential fire risk.
What consumers should do
Consumers should immediately unplug the charger and discontinue use.
Contact AGL at https://www.agl.com.au/phonechargerrecall2019 to register contact information. AGL will then supply a reply-paid satchel to facilitate the return of the charger and USB cable.
Return both the charger and USB cable to AGL using the supplied satchel. Following receipt of the charger and USB cable, AGL will send a $20 EFTPOS gift card.
For further information contact AGL by phone on 1300 753 679 or at https://www.agl.com.au/phonechargerrecall2019
Contact AGL at https://www.agl.com.au/phonechargerrecall2019 to register contact information. AGL will then supply a reply-paid satchel to facilitate the return of the charger and USB cable.
Return both the charger and USB cable to AGL using the supplied satchel. Following receipt of the charger and USB cable, AGL will send a $20 EFTPOS gift card.
For further information contact AGL by phone on 1300 753 679 or at https://www.agl.com.au/phonechargerrecall2019
Details to help identify the product
Supplier running the recall
AGL Energy Ltd
Who sold the product
Free promotional product distributed to guests who attended Melbourne Victory Football Club events as described above.
Max Events
Dynamic Gift
Max Events
Dynamic Gift
Dates available for sale
Where the product was sold
Victoria
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2019/17619 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
