Product description
Puresilk chlorinators & Puresilk chromatalyzers
See a list of details to help identify the product.
Reason the product is recalled
240V sockets at the base of the units may contain faulty and/or cracked face plates.
The hazards to consumers
If a socket face plate disengages from the device, it may expose live conductors within the enclosure, possibly causing electrocution.
What consumers should do
Switch off power to the device. Disconnect any equipment plugged into the outlet sockets, as well as any leads and/or tubing. Return the main control box to the place of purchase or to Clevaquip Pty Ltd for repair. For further information, customers can call (03) 9792 2325 between 8am and 4pm EST Monday to Friday.
Details to help identify the product.
Supplier running the recall
PoolPower Australia Pty Ltd
Who sold the product
Clevaquip Pty Ltd
Identifying product features
Please see the attached list for affected model numbers and date ranges.
Identifying numbers
Other identifying numbers
Please see the attached list for affected model numbers and date ranges.
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2012/13063 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
