Product description
Rotary DC Isolator used in PV Array applications
See a list of details to help identify the product.
Reason the product is recalled
The products internal contacts may have a fault, where a high resistance connection may form.
The hazards to consumers
There is a risk that the DC isolator may overheat and catch fire.
What consumers should do
Shut down the system immediately by following the shut down procedure appearing on the label located in main switchboard or mounted near invertor. If you are unsure or cannot identify types of isolators you have, check operating manual or invoice. If you are still unsure contact the company who sold or installed the system for further advice.
You do not need a electrician to shut down the system, however you should seek assistance from a solar company if you are unsure of how to carry out the shutdown procedure safely.
Electrical Contractors/Installers/consumers:
The DC Isolators are required to be replaced. For a replacement program contact Uniquip by phoning 08 9451 4782, emailing admin@uniquip.net.au or website http://www.uniquip.net.au/prp
Wholesalers/Resellers:
Cease supplying GEN3 / SPM DC Isolators and arrange returns by contacting Uniquip by phoning 08 9451 4782, emailing admin@uniquip.net.au or website http://www.uniquip.net.au/prp for further details.
For further information:
Please direct all questions to Uniquip by phoning 08 9451 4782, emailing admin@uniquip.net.au or website http://www.uniquip.net.au/prp
You do not need a electrician to shut down the system, however you should seek assistance from a solar company if you are unsure of how to carry out the shutdown procedure safely.
Electrical Contractors/Installers/consumers:
The DC Isolators are required to be replaced. For a replacement program contact Uniquip by phoning 08 9451 4782, emailing admin@uniquip.net.au or website http://www.uniquip.net.au/prp
Wholesalers/Resellers:
Cease supplying GEN3 / SPM DC Isolators and arrange returns by contacting Uniquip by phoning 08 9451 4782, emailing admin@uniquip.net.au or website http://www.uniquip.net.au/prp for further details.
For further information:
Please direct all questions to Uniquip by phoning 08 9451 4782, emailing admin@uniquip.net.au or website http://www.uniquip.net.au/prp
Details to help identify the product.
Supplier running the recall
Who sold the product
Sold through Electrical Wholesalers or direct to solar contractors / installlers
Identifying product features
GEN3DC-25, GEN3DC-32, SPMDCISO25, SPMDCISO32
Identifying numbers
Other identifying numbers
GEN3DC-25, GEN3DC-32, SPMDCISO25, SPMDCISO32
Dates available for sale
-
Where the product was sold
Queensland
Western Australia
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2014/14157 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Electrical Safety Office (QLD) if you have a question about the reason the product is recalled or the hazards to consumers.