Product description
RAM 1500, 2500 and 3500 Trucks
Model Years 2014-2017
6 affected vehicles
Model Years 2014-2017
6 affected vehicles
See a list of details to help identify the product
Reason the product is recalled
The Occupant Restraint Control (ORC) module on a number of vehicles may activate a diagnostic trouble code (DTC). This is due to external stimulus which disables the ORC ability to sense vehicle rollover events.
The hazards to consumers
In the event the ORC module is disabled for a rollover situation, the loss of air bag deployment capability during a crash may increase the risk of injury or death.
What consumers should do
Owners should contact their authorised RAM Truck dealer who will inspect and reprogram the ORC module with new software.
For further information phone 1300 681 792 or visit https://www.ramtrucks.com.au/
For further information phone 1300 681 792 or visit https://www.ramtrucks.com.au/
Details to help identify the product
Supplier running the recall
Who sold the product
Authorised RAM Trucks dealers
Identifying product features
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2017/16172 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Department of Infrastructure, Transport, Regional Development and Communications if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Find information on vehicle recalls and how to report a vehicle safety issue.
