Real Flame Pty Ltd—Landscape LS1000 and LS1600 Gas Space Heater

PRA number

2016/15498

Published date

Product description

Gas Space Heater
Real Flame Space Heater
Identifying features
LS1000 LS1600

Other identifying numbers

LS1000LS1600

What are the defects?

In extremely rare cases, abnormal wear and tear on the fan may generate more surface heat as a result of reduced fan speed.

What are the hazards?

As a result of lower fan speeds excess heat may be generated and present a fire risk.

What should consumers do?

Please contact Real Flame Service Department on 1300 014 389 between 9.00am-5.00pm EST (Mon – Fri) or email productservice@realflame.com.au. Real Flame will arrange for a service call to be carried out on the unit.

Traders who sold this product

Real Flame Company owned stores
Real Flame Dedicated dealers
Specialist heating dealers nationally

Where the product was sold

Nationally

Dates available for sale

-

Recall advertisements and supporting documentation

Recall advertisement

Responsible regulator

Energy Safe (VIC) is the responsible regulator for this recall.