REDARC Electronics — Tow-Pro Elite V2 Electric Trailer Brake Controller

PRA number

2019/17292

Campaign number

RS10014

Published date

Product description

A small electronic device that regulates and actuates the electric brakes of a trailer and allows the driver to activate and monitor trailer brake activity from the cab of the vehicle.
Tow-Pro Electric Trailer Brake Controller
Identifying features

SKU

EBRH-ACCV2

What are the defects?

Where the installation has not been carried out in accordance with the product manual, using dedicated wiring from a single battery supply, there is potential at any time for no trailer brake output indicated by a flashing yellow/red warning lamp.

What are the hazards?

When towing, the braking distance of the tow vehicle and trailer may be increased and that could lead to a risk of a car accident.

What should consumers do?

Affected consumers should contact REDARC Electronics by calling 1800 733 272 or 08 8322 4848 (Monday to Friday, 8am - 5:30pm (ACDST)), or by email service@redarc.com.au to find the details of their nearest REDARC dealer/installer to change over the main control unit of the TowPro Elite V2 electric trailer brake controller, free of charge.

If the TowPro Elite V2 electric trailer brake controller is not installed on a vehicle, the consumer should contact REDARC to arrange a free replacement.

Customers can also contact REDARC online https://www.redarc.com.au/recall-notice and check using the serial number checking tool if their product is in the affected batch.

Traders who sold this product

Independent auto electricians
TowBar fitment specialists
Online auto parts stores
Specialist 4WD stores

Where the product was sold

Nationally
International
Online

Dates available for sale

-

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category