Product description

Regular unleaded petrol which may have been contaminated with diesel was sold at some Caltex service stations in the Greater Newcastle area and stretching north to Hastings and Port Macquarie, south to Wyong and west to Dubbo between Monday 26 February 2007 and Friday 2 March 2007.

See a list of details to help identify the product

Reason the product is recalled

Contaminated regular unleaded petrol.

The hazards to consumers

Malfunction.

What consumers should do

Contact the Caltex Customer feedback number 1800 240 398. The details required for Caltex to authorise repairs to be carried out at Caltex's expense include a receipt proof of purchase showing the petrol was bought during the time the contaminated fuel may have been sold.

Details to help identify the product

Supplier running the recall

Caltex Australia Petroleum Pty Ltd

Where the product was sold

New South Wales

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2007/9090 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.