Product description
Remote controls were supplied with the following Heatstrip outdoor heater models:
- THG2400BA
- THG3200BA
- THH2400AA
- THH2400AR
- THH3200AA
- THH3200AR
- THX2400DCR
- THX3600DCR
- THB2200BA
- THB3200BA
- TG2200RB
- TF2200RA
- TF3000RA
See a list of details to help identify the product.
Reason the product is recalled
The product does not comply with the mandatory safety standard for products containing button/coin batteries.
The button/coin batteries are not adequately secured and are accessible to young children.
The hazards to consumers
There is a risk of choking, severe internal burn injuries or death to young children if they gain access to the button/coin batteries and swallow or place them inside their body. Severe or fatal injuries can happen in 2 hours or less.
What consumers should do
Consumers should stop using the product and keep it out of reach of children.
Consumers should contact Thermofilm to arrange for a replacement remote control.
For more information, consumers should contact Thermofilm by phone on 1300 014 389 or via email at product.recalls@thermofilm.com.au
Details to help identify the product.
Supplier running the recall
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2023/19956 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
