Rheem Australia Pty Ltd—Rheemglas 5 Star / Rheemplus 5 Star / Everhot 5 Star

PRA number

2015/14897

Published date

Product description

Gas Storage Water Heater
Identifying features
Model Number -- Model Name 350265N0 -- Rheemglas Freeloader 5 Star 265L Nat Gas 350265P0 -- Rheemglas Freeloader 5 Star 265L Propane 350295N0 -- Rheemglas Freeloader 5 Star 295L Nat Gas 350295P0 -- Rheemglas Freeloader 5 Star 295L Propane 354265N0 -- Rheemplus Freeloader 5 Star 265L Nat Gas 354265P0 -- Rheemplus Freeloader 5 Star 265L Propane 354295N0 -- Rheemplus Freeloader 5 Star 295L Nat Gas 354295P0 -- Rheemplus Freeloader 5 Star 295L Propane 250265N0 -- Everhot 5 Star 265L Nat Gas 250265P0 -- Everhot 5 Star 265L Propane 250295N0 -- Everhot 5 Star 295L Nat Gas 850330P0 -- Propane 850360P0 -- Propane

Other identifying numbers

Model Number -- Model Name350265N0 -- Rheemglas Freeloader 5 Star 265L Nat Gas350265P0 -- Rheemglas Freeloader 5 Star 265L Propane350295N0 -- Rheemglas Freeloader 5 Star 295L Nat Gas350295P0 -- Rheemglas Freeloader 5 Star 295L Propane354265N0 -- Rheemplus Freeloader 5 Star 265L Nat Gas354265P0 -- Rheemplus Freeloader 5 Star 265L Propane354295N0 -- Rheemplus Freeloader 5 Star 295L Nat Gas354295P0 -- Rheemplus Freeloader 5 Star 295L Propane250265N0 -- Everhot 5 Star 265L Nat Gas250265P0 -- Everhot 5 Star 265L Propane250295N0 -- Everhot 5 Star 295L Nat Gas850330P0 -- Propane 850360P0 -- Propane

Why the product is recalled

Gas that has accumulated in the combustion chamber may ignite if the lighting instructions are not followed correctly.

What the hazards are to consumers

If the accumulated gas is introduced to an ignition source there is a risk of an explosive burst of gas.

What consumers should do

Consumers should contact Rheem's call centre on 132552 or 131031 and Rheem will provide enhanced lighting instructions and labels and direct people to website for lighting instructions.

Traders who sold this product

Tradelink
Reece
Electsales
Harvey Norman
Plumbers

Where the product was sold

Nationally
Western Australia

Dates available for sale

-
-

Responsible regulator

Office of Gas Safety (VIC) is the responsible regulator for this recall.