Product description
Gas Storage Water Heater
See a list of details to help identify the product
Reason the product is recalled
Gas that has accumulated in the combustion chamber may ignite if the lighting instructions are not followed correctly.
The hazards to consumers
If the accumulated gas is introduced to an ignition source there is a risk of an explosive burst of gas.
What consumers should do
Consumers should contact Rheem's call centre on 132552 or 131031 and Rheem will provide enhanced lighting instructions and labels and direct people to website for lighting instructions.
Details to help identify the product
Supplier running the recall
Who sold the product
Tradelink
Reece
Electsales
Harvey Norman
Plumbers
Reece
Electsales
Harvey Norman
Plumbers
Identifying product features
Model Number -- Model Name
350265N0 -- Rheemglas Freeloader 5 Star 265L Nat Gas
350265P0 -- Rheemglas Freeloader 5 Star 265L Propane
350295N0 -- Rheemglas Freeloader 5 Star 295L Nat Gas
350295P0 -- Rheemglas Freeloader 5 Star 295L Propane
354265N0 -- Rheemplus Freeloader 5 Star 265L Nat Gas
354265P0 -- Rheemplus Freeloader 5 Star 265L Propane
354295N0 -- Rheemplus Freeloader 5 Star 295L Nat Gas
354295P0 -- Rheemplus Freeloader 5 Star 295L Propane
250265N0 -- Everhot 5 Star 265L Nat Gas
250265P0 -- Everhot 5 Star 265L Propane
250295N0 -- Everhot 5 Star 295L Nat Gas
850330P0 -- Propane
850360P0 -- Propane
Identifying numbers
Other identifying numbers
Model Number -- Model Name350265N0 -- Rheemglas Freeloader 5 Star 265L Nat Gas350265P0 -- Rheemglas Freeloader 5 Star 265L Propane350295N0 -- Rheemglas Freeloader 5 Star 295L Nat Gas350295P0 -- Rheemglas Freeloader 5 Star 295L Propane354265N0 -- Rheemplus Freeloader 5 Star 265L Nat Gas354265P0 -- Rheemplus Freeloader 5 Star 265L Propane354295N0 -- Rheemplus Freeloader 5 Star 295L Nat Gas354295P0 -- Rheemplus Freeloader 5 Star 295L Propane250265N0 -- Everhot 5 Star 265L Nat Gas250265P0 -- Everhot 5 Star 265L Propane250295N0 -- Everhot 5 Star 295L Nat Gas850330P0 -- Propane 850360P0 -- Propane
Dates available for sale
-
-
Where the product was sold
Nationally
Western Australia
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2015/14897 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
