Product description
ROK Metal Wall Fan 450mm
Model Number: 150-23-52333
See a list of details to help identify the product.
Reason the product is recalled
The product does not comply with the Australian electrical safety standard:
- The metallic wall mount section cover is not earthed.
- The pull cord for the oscillation on/off switch has been routed incorrectly and when in use, could cause mechanical damage to the internal wiring.
The hazards to consumers
Risk of electric shock, which can cause serious injury or death.
What consumers should do
Consumers should disconnect and stop using the fan immediately. Consumers should return the fan to the place of purchase for a full refund.
For further information, contact Electrical Agencies Pty Ltd t/as Electaserv Trading by
phone on 07 3906 2999 or via email admin@electaserv.com.au
Details to help identify the product.
Supplier running the recall
Who sold the product
Identifying numbers
Electrical approval number
Barcode number
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2022/19405 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Electrical Safety Office (QLD) if you have a question about the reason the product is recalled or the hazards to consumers.