What are the defects?
The product does not comply with the mandatory standard for products containing button batteries.
The product's button battery compartment is not adequately secured, one CR2032 3V Lithium button battery is accessible.
What are the hazards?
If young children gain access to the button battery and ingest them, they may suffer severe internal burn injuries, which can result in serious illness or death. Button batteries also pose a choking hazard to young children.
What should consumers do?
Consumers should immediately separate the bowl from the scales and keep the scales out of reach of children.
Please contact the supplier to arrange for the faulty item to be returned to the supplier for disposal in exchange for a gift.
For further information, please visit https://www.promos.royalcanin.com.au/product-recall or contact Royal Canin ANZ Consumer Care team on 1800 622 969 between the hours of 9:00 am – 5:00 pm weekdays, or email at firstname.lastname@example.org
Traders who sold this product
Veterinary Clinics supplied the product free to clients to assist with measuring portions of cat and dog kibble.