SAISON — Various The Laundress Branded Laundry and Household Cleaning Products

PRA number


Published date

Product description

Various The Laundress branded Laundry and Household Cleaning Products
Laundry Detergents, Fabric Conditioners, Stain Solution, Glass and Mirror Cleaner, Cleaning concentrate, and Dish Washing Liquid

See attached Product list

Photograph of Various The Laundress Detergents
Photograph of Various The Laundress Shampoo Wash and Cleaning Products
Photograph of Various The Laundress Shampoo Stain Solution and Detergents and Fabric Conditioners
Photograph of Various The Laundress Sachets
Identifying features

Reasons the product is recalled

The recall is due to microbial contamination, the recalled products can contain Burkholderia cepacia complex, Klebsiella aerogenes and multiple different species of Pseudomonas.

The hazards to consumers

The recalled products can contain bacteria including,  Burkholderia cepacia complex, Klebsiella aerogenes and Pseudomonas species which may cause significant infection or illness that may require medical treatment, especially in people with, weakened immune systems, external medical devices and who have underlying lung conditions.

The bacteria can enter the body if inhaled, or through the eyes or a break in the skin.

What consumers should do

Consumers should stop using the affected products. Consumers should go to where they will be guided in case of any questions and to request a refund.

If consumers have a product that is part of the recall, they can contact the dedicated help line which has been set up for The Laundress recall which is 1800 061 027 (Monday to Friday from 7am to 4pm AEST and Saturday and Sunday from 8am to 4pm AEST) .

Please ensure that you have your product/s at hand as well as proof of purchase (receipt / tax invoice) which will be required to place your claim.

After requesting a refund, consumers should dispose of the product by closing the bottle tightly and placing it in household garbage. Do not empty the product prior to disposal.

For further information, please contact Saison by email at or visit


Traders who sold this product

Pharmacies, Homeware and Giftware stores

List of traders who sold this product

Where the product was sold


Dates available for sale


Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category

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