What are the defects?
Sampford IXL has received reports of internal failures.
What are the hazards?
The defects may may lead to overheating resulting in potential fire or hazardous melting of internal product components.
What should consumers do?
Customers must immediately stop using the heater and contact Sampford IXL for a refund and to make arrangements for collection by Sampford IXL. If you are unsure of your heater’s model number, please call for assistance. Please do not attempt to remove and disconnect permanently wired heaters. Sampford IXL may be contacted on 1800 035 410 (in Australia) or 0800 760 028 (if you are in New Zealand) Mon-Fri between 9am - 5pm AEDT.
Traders who sold this product
See list of traders in supporting documentation below.
Where the product was sold
Australian Capital Territory
New South Wales
Dates available for sale