Sampford IXL Pty Ltd—Pacific Panel Heaters

PRA number


Published date

Product description

IXL Portable or Wall Mounted Panel Heaters
Model No. 72625 (1800W) 72645 and 72646 (2400W)
Identifying features
Model No. 72625 (1800W) 72645 and 72646 (2400W)

Other identifying numbers

Model No. 72625 (1800W) 72645 and 72646 (2400W)

Reasons the product is recalled

Sampford IXL has received reports of internal failures.

The hazards to consumers

The defects may may lead to overheating resulting in potential fire or hazardous melting of internal product components.

What consumers should do

Customers must immediately stop using the heater and contact Sampford IXL for a refund and to make arrangements for collection by Sampford IXL. If you are unsure of your heater’s model number, please call for assistance. Please do not attempt to remove and disconnect permanently wired heaters. Sampford IXL may be contacted on 1800 035 410 (in Australia) or 0800 760 028 (if you are in New Zealand) Mon-Fri between 9am - 5pm AEDT.

Traders who sold this product

See list of traders in supporting documentation below.

Where the product was sold

Australian Capital Territory
New South Wales
South Australia
Western Australia

Dates available for sale


Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Is this page useful?