PRA number
2015/14673
Published date
Why the product is recalled
A potential manufacturing fault may be existent within this particular batch of mugs which may cause the mug to crack whilst containing hot liquid.
What the hazards are to consumers
Customers are at risk of scalding or wounding from sharp edges should the mug crack whilst in use.
What consumers should do
Customers are asked to please return the product to your nearest San Churro store for a full refund and complimentary Spanish Hot Chocolate for the inconvenience caused. The product may be returned without a proof of purchase and without a box/packaging.
For further information, please call Romee Rockes from our national support office on 03 8415 5800.
For further information, please call Romee Rockes from our national support office on 03 8415 5800.
Supplier
Traders who sold this product
San Churro retailers - we have 45 stores nationally
Where the product was sold
Australian Capital Territory
New South Wales
Queensland
South Australia
Victoria
Western Australia
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
