PRA number
2019/18014
Published date
Product description
A pellet fire heater for domestic space heating.
The Model Number and Serial Number are located on Compliance Plate on the back the pellet fire. The Item Number is located on product carton.
Affected products have Model Number SCPH02, Item Number 3171530 and Serial Numbers SCPH02-XX-YYYY, where X and Y may be any number.
The Model Number and Serial Number are located on Compliance Plate on the back the pellet fire. The Item Number is located on product carton.
Affected products have Model Number SCPH02, Item Number 3171530 and Serial Numbers SCPH02-XX-YYYY, where X and Y may be any number.
Reasons the product is recalled
The screws that hold the controller in place, forming part of the earth connection, could become loose. This may allow the earth connection to break which will affect the electrical safety of the pellet heater.
The hazards to consumers
Risk of electric shock.
What consumers should do
Consumers should immediately stop using the heater, turn off the power at the wall and disconnect the plug. Consumers should contact Scandia to assess if an on-site inspection and repair is necessary.
For more information, consumers should contract Scandia Service on (03) 8579 5911 (Monday to Friday, 8am - 4pm AEDT) or email verdant@scandiagroup.com.au
For more information, consumers should contract Scandia Service on (03) 8579 5911 (Monday to Friday, 8am - 4pm AEDT) or email verdant@scandiagroup.com.au
Supplier
Traders who sold this product
Bunnings stores
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Energy Safe (VIC) is the responsible regulator for this recall.
