Scott Sports SA—SR Suntour NEX and SR Suntour NCX Suspension Forks On Scott "Sportster" Bicycles

PRA number


Published date

Product description

SCOTT recalls SR Suntour NEX and NCX suspension forks on SCOTT "Sportster" bicycles with of model year 2011, 2012 and 2013.
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Identifying features
Please see attached document for details of specific models.

Other identifying numbers

Please see attached document for details of specific models.

Reasons the product is recalled

The dropouts on the suspension fork can break.

The hazards to consumers

If the defect occurs during use the rider may lose control of the bicycle, potentially resulting in a serious fall injury.

What consumers should do

Consumers should immediately stop using bicycle with affected forks. They are asked to return their bicycles to any official SCOTT dealer.


NCX: The dealer will exchange the lower end of the SR Suntour NCX fork.
NEX: The dealer will exchange the quick release of the front fork and also add a washer between the fork and the quick release.

The above mentioned actions will be done at no costs for consumers.

For further information, please visit and access safety and recalls, email SCOTT at or call 0800 999 499

Traders who sold this product

Bicycle stores throughout Australia

Where the product was sold


Dates available for sale


Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category