Sheppard Cycles Pty Ltd — Avanti, Malvern Star, Raleigh, Diamondback & Scott bicycles (updated)

PRA number


Published date

Product description

Recall updated - 10 April 2024 - Scott bicycles added to recall.

Various Avanti, Malvern Star, Raleigh, Diamondback and Scott bicycles.

There are 40 affected models in this recall.

This recall notice affects products sold in Australia.

See the attached documents for a list of affected models in the bicycle ranges and photographs of each model.

Example models of recalled bicyles
Example of all models of recalled bicycles
Identifying features

Reasons the product is recalled

These bicycles don’t comply with the mandatory standard for bicycles. The front wheels may become loose and fall out if the quick release (QR) skewer is not installed and tightened correctly.

The hazards to consumers

There is a risk of accident and serious injury to the user if the front wheel comes loose or falls out while the bicycle is moving.

What consumers should do

Consumers with the recalled models should stop riding their bicycle immediately and contact Sheppard Cycles Australia Pty Ltd via phone on 1300 883 305 to arrange for a replacement skewer.

For bicycles purchased at Big W: Sheppard Cycles will send the replacement skewer direct to the consumer.

For bicycles purchased at independent bicycle dealers: Sheppard Cycles will send the skewer to the independent dealer who will then install the skewer on the consumer’s bicycle

Traders who sold this product

Big W and Independent Bicycle Dealers

List of traders who sold this product

Where the product was sold


Dates available for sale


Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category

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