Shriro Australia Pty Ltd — Hagemeyer Brands Australia Pty Ltd—Dimplex Superheater

PRA number


Published date

Product description

Model numbers R0F24TI and ROF24ECC. Affected heaters have a three (3) digit batch number between 000 and 377, which is located on the rating label found on opposite end to the control panel, between the two large wheels. The heaters have been sold nationally by major electrical retailers since March 2006.
Dimplex Superheater
Identifying features

Other identifying numbers


Reasons the product is recalled

The heater has had reports of a component fault, which can cause overheating near the heater's control panel and, in some cases, risk of fire.

The hazards to consumers


What consumers should do

Customers must immediately stop using the heater and disconnect it from the power source.

The supplier, Hagemeyer, has been purchased by Shriro Australia Pty Ltd.

Consumers now need to contact Shriro customer care on 1300 739 033 for a full refund or replacement.

Where the product was sold


Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category

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