Recall published

Topics

Vehicles (unregistered or off-road)
Hoverboards (self-balancing)

Product description

Self-balancing 2 wheel electric scooter

See a list of details to help identify the product

Reason the product is recalled

The charger has no Australian approval, and therefore may not comply with Australian standards.

The hazards to consumers

There is a potential risk of electric shock.

What consumers should do

Stop using the charger immediately by switching off the power at the socket outlet and unplug it from the socket outlet.

Place charger in a safe place where it cannot be accessed to prevent use. Replacement chargers will be sent to all effected customers along with instructions on how to dispose of your faulty chargers.

Contact Us on 03 9913 5092 or email info@smartscooteranz.com.au for more information.

Details to help identify the product

Supplier running the recall

Smart Scooter ANZ

Who sold the product

Smart Scooter ANZ Pty Ltd

Identifying product features

The Affected Charger Model Numbers are: 1. TCN120WS-420015 2. MYT-72W420200 3. QY0291205000

Identifying numbers

Other identifying numbers

The Affected Charger Model Numbers are:
1. TCN120WS-420015
2. MYT-72W420200
3. QY0291205000

Dates available for sale

-

Where the product was sold

Nationally

Print supporting information

Recall Notice.pdf 364.41 KB

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2016/15136 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.