Product description

Smart Scooter Royal self balancing scooter charger

See a list of details to help identify the product

Reason the product is recalled

The battery chargers supplied with the scooters are not approved for use in Australia and may not comply with the Australian safety standards.

The hazards to consumers

Overheating and risk of fire or electric shock.

What consumers should do

Consumers should stop using the charger immediately, switch off the power at the socket outlet and unplug it.

Smart Scooter ANZ Pty Ltd appears to be no longer trading and as a result there is no avenue for remediation for consumers.

The battery charger should not be used. Consumers should ensure that the unapproved chargers are destroyed and disposed of appropriately to eliminate any risk.

Details to help identify the product

Supplier running the recall

Smart Scooter ANZ Pty Ltd

Dates available for sale

-

Where the product was sold

Nationally

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Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2017/16100 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.