PRA number
2013/13805
Published date
Product description
Specified FOX Model year 2013, 32 and 34 Evolution Series Forks having 120-160mm of travel
Why the product is recalled
The damper units in some of these forks may not adequately vent oil that flows in during normal operation. Internal damper pressure can overcome the seal head retaining ring and cause the damper to break. A broken damper will decrease certain performance characteristics of the fork, and in some cases the undamped air spring might break and allow the lower unit of the fork to separate from the bicycle.
What the hazards are to consumers
The fork damper cylinder / piston assembly in some of these units may separate and allow the fork to over-extend under certain circumstances, possibly causing the front wheel to detach from the bicycle while in use, creating a fall hazard.
What consumers should do
To determine whether the fork is affected enter the serial number at http://www.ridefox.com/recall
If the fork is within the recall range, the consumer should cease using the fork immediately and contact their local bike store. The consumer will receive a free upgrade damper for the recalled fork, to be installed by FOX or by a qualified retailer. If the fork is not within the recall range, the consumer may continue using the fork.
If the fork is within the recall range, the consumer should cease using the fork immediately and contact their local bike store. The consumer will receive a free upgrade damper for the recalled fork, to be installed by FOX or by a qualified retailer. If the fork is not within the recall range, the consumer may continue using the fork.
Supplier
Traders who sold this product
Various bicycle retailers
Where the product was sold
Nationally
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
