Solahart—Solar Hot Water Systems

PRA number


Published date

Product description

Solahart Black Chrome XII (BCXII) and Alice Springs XII (ASXII) Solar Hot Water Systems. These systems were first available for sale in 1997.

Reasons the product is recalled

A potential defect exists with the Jacket Fluid Level Monitor, an electrical component that is fitted to these two models of hot water systems. This defect could result in a short circuit. Should there not be any short circuit protection, then the system may become live.

The hazards to consumers

Electric Shock.

What consumers should do

Contact your local Solahart dealer or installer.


Solahart Industries Pty Ltd

Where the product was sold


Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.