Product description
Solahart Black Chrome XII (BCXII) and Alice Springs XII (ASXII) Solar Hot Water Systems. These systems were first available for sale in 1997.
See a list of details to help identify the product
Reason the product is recalled
A potential defect exists with the Jacket Fluid Level Monitor, an electrical component that is fitted to these two models of hot water systems. This defect could result in a short circuit. Should there not be any short circuit protection, then the system may become live.
The hazards to consumers
Electric Shock.
What consumers should do
Contact your local Solahart dealer or installer.
Details to help identify the product
Supplier running the recall
Solahart Industries Pty Ltd
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2002/5338 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
