Sonova Australia Pty Ltd — Phonak & Unitron Plug Adaptor Insert Provided with Switch Mode Power Supply

PRA number


Published date

Product description

Detachable AC Australian specific plug adaptor insert provided with Switch mode Power Supply - Input 110-240 AC 50/60 Hz 0.2A
Output: 3-24V DC 0.01-1.2A
Product output voltage labelled according to use
GPE053h - Vxxxyyy-4. "h" - A denotes output - DC connector cord with DC connector or B for USB port.
"xxx" denotes output voltage (either 030-240) for 3.0 to 24vDC in steps of 0.1v
"yyy" denotes output current (001-120 for 0.01-1.20A in steps of 0.01A
Australian Adaptor only supplied with Power Supply as an entity - incidents only have occurred with the adaptor NOT the actual power supply.
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Identifying features

Electrical approval number


Reasons the product is recalled

There is a risk of the adaptor faceplate being dislodged resulting in the internal components being exposed.

The hazards to consumers

There is a risk of electrical shock to users.

What consumers should do

Consumers who have been supplied with a power supply with the affected plug adaptor between 1 October 2011 and 31 July 2014 should contact Sonova Australia Pty Ltd for a replacement unit.

Consumers can call Sonova Australia on: 02 8858 1854, email or visit


Sonova Australia Pty Ltd

Traders who sold this product

Sonova Australia is a wholesale organisation who provides products through registered business accounts.

Affected products have been distributed through Hearing Care professional retail outlets.

Where the product was sold


Dates available for sale


Recall advertisements and supporting documentation

Recall advertisement

Responsible regulator

Office of Fair Trading (NSW) is the responsible regulator for this recall.

Product category