PRA number
2016/15788
Published date
Product description
Detachable AC Australian specific plug adaptor insert provided with Switch mode Power Supply - Input 110-240 AC 50/60 Hz 0.2A
Output: 3-24V DC 0.01-1.2A
Product output voltage labelled according to use
GPE053h - Vxxxyyy-4. "h" - A denotes output - DC connector cord with DC connector or B for USB port.
"xxx" denotes output voltage (either 030-240) for 3.0 to 24vDC in steps of 0.1v
"yyy" denotes output current (001-120 for 0.01-1.20A in steps of 0.01A
Australian Adaptor only supplied with Power Supply as an entity - incidents only have occurred with the adaptor NOT the actual power supply.
Output: 3-24V DC 0.01-1.2A
Product output voltage labelled according to use
GPE053h - Vxxxyyy-4. "h" - A denotes output - DC connector cord with DC connector or B for USB port.
"xxx" denotes output voltage (either 030-240) for 3.0 to 24vDC in steps of 0.1v
"yyy" denotes output current (001-120 for 0.01-1.20A in steps of 0.01A
Australian Adaptor only supplied with Power Supply as an entity - incidents only have occurred with the adaptor NOT the actual power supply.
What are the defects?
There is a risk of the adaptor faceplate being dislodged resulting in the internal components being exposed.
What are the hazards?
There is a risk of electrical shock to users.
What should consumers do?
Consumers who have been supplied with a power supply with the affected plug adaptor between 1 October 2011 and 31 July 2014 should contact Sonova Australia Pty Ltd for a replacement unit.
Consumers can call Sonova Australia on: 02 8858 1854, email recall.adaptor@sonova.com or visit www.sonovarecall.com.au
Supplier
Sonova Australia Pty Ltd
Traders who sold this product
Sonova Australia is a wholesale organisation who provides products through registered business accounts.
Affected products have been distributed through Hearing Care professional retail outlets.
Affected products have been distributed through Hearing Care professional retail outlets.
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Office of Fair Trading (NSW) is the responsible regulator for this recall.