Sony Australia Limited—Sony BRAVIA LCD TV

PRA number

2011/12863

Published date

Product description

LCD TV
KDL-40X3100
Identifying features
KDL-40X3100 KDL-40XBR KDL-40W3100

Other identifying numbers

KDL-40X3100
KDL-40XBR
KDL-40W3100

What are the defects?

May contain a component that in a rare number of cases could over-heat and ignite, possibly resulting in melting of the upper rear casing of the television.

What are the hazards?

The television may ignite internally and emit smoke while in use.

What should consumers do?

Sony is voluntarily initiating a programme to perform a free inspection and, if necessary, a free repair. Customers who own one of the affected products should contact our Customer Contact Centre on 1300 13 7669 (SONY) to make arrangements for the TV to be inspected.

Important: If customers notice any abnormality in the TV's operation (e.g. an unusual noise, smell or smoking), they should immediately unplug the power cable, stop using the TV and contact Sony.

Supplier

Sony Australia Limited

Traders who sold this product

Electrical goods retailers

Where the product was sold

Nationally

Dates available for sale

-

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category