PRA number
2020/18510
Published date
Why the product is recalled
Due to an improper hardening procedure during manufacture, the product may fail, causing vehicle suspension failure.
What the hazards are to consumers
If the vehicle suspension fails while the vehicle is in motion this may increase the risk of an accident or injury to the vehicle occupants and other road users.
What consumers should do
Consumers should immediately stop using the affected product, or the vehicle to which the product has been fitted.
Consumers should have the affected product replaced by their chosen mechanic and contact Roadsafe to organise for a reimbursement of the cost of the new part and its installation. If the affected product has not been fitted to a vehicle, consumers can return it to the place of purchase for a full refund.
For more information, consumers can contact Roadsafe on 03 8687 1700 (Monday to Friday, 9am - 5pm AEST) or via email at sales@roadsafe.com.au
Consumers should have the affected product replaced by their chosen mechanic and contact Roadsafe to organise for a reimbursement of the cost of the new part and its installation. If the affected product has not been fitted to a vehicle, consumers can return it to the place of purchase for a full refund.
For more information, consumers can contact Roadsafe on 03 8687 1700 (Monday to Friday, 9am - 5pm AEST) or via email at sales@roadsafe.com.au
Traders who sold this product
Roadsafe
Select Burson Automotive stores
Select Pedders stores
Select Burson Automotive stores
Select Pedders stores
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
