Product description
This recall has been expanded on 1 November 2022 to include more battery part numbers and made dates.
Specialized 1st generation Turbo Levo and Kenevo electric mountain bike battery packs
Sold between 1 November 2017 and 1 November 2022
Sold with the below bicycle models or purchased separately.
Models:
Levo FSR model years 2016-2018
Levo HT model years 2018-2021
Kenevo FSR model years 2018-2019
Specialized M1 Battery model years 2016-2021
To identify whether a battery pack is affected by this recall, remove the battery pack from the bicycle and look for the following on the label:
1. Made date of G7, H7, I7, J7, K7, L7, A8, B8, C8, D8, E8, F8, G8, H8, I8, J8, K8, L8, A9, B9, C9; and
2. Part number from the list below:
B9JE2045F
B9JE2056F
B9JE2065F
B9JE2076F
B9JE2098F
B9JE2055F
B9JE2064F
B9JE2077F
B9JM2041F
B9JM2042F
See a list of details to help identify the product
Reason the product is recalled
Pressure washing can cause water to penetrate the seal around the battery's control panel and may cause a short circuit.
The hazards to consumers
A short circuit increases the risk of a fire, which may result in injury or property damage.
What consumers should do
To determine whether a battery pack is affected by this recall, remove the battery pack and check the label printed on it. For instructions on how to remove and check the battery pack, please visit www.specialized.com/safety-notices
Affected products should not be charged or used. Consumers should return affected battery packs to their nearest authorised Specialized retailer for a repair, free of charge.
For more information, consumers can contact Specialized Australia on 1300 499 330 or
ridercare-au@specialized.com
Details to help identify the product
Supplier running the recall
Who sold the product
Authorised Specialized retailers
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2021/19061 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
