Product description
Stout crankarms (cranks) installed as original equipment on Model Year 2018 Specialized branded Fuse Comp 6Fattie/29 bicycles. Entry-level alloy cranks with a direct mount chainring for general mountain biking use. “Stout” is written on the crankarm.
See a list of details to help identify the product
Reason the product is recalled
Some Stout Cranks may not have been manufactured to specifications which could result in the driveside crankarm disengaging.
The hazards to consumers
Risk of injury if the driveside crankarm disengages during riding.
What consumers should do
Consumers should stop using the affected bikes immediately and return them to their nearest Authorised Specialized Retailer for free installation of a new driveside replacement crankarm.
For more information contact your Authorised Specialized Retailer or Rider Care at 1300 499 330 or Retailcare-au@specialized.com
For more information contact your Authorised Specialized Retailer or Rider Care at 1300 499 330 or Retailcare-au@specialized.com
Details to help identify the product
Supplier running the recall
Who sold the product
Authorised Specialized Retailers
Identifying numbers
Other identifying numbers
Date code starting with '17'.
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2018/16773 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
