Product description
Stokke Steps Bouncer Greige
Can be used as a free-standing bouncer or as an accessory to a high chair which converts the high chair into an infant reclined seating accessory
EAN number - 7040353501048
Can be used as a free-standing bouncer or as an accessory to a high chair which converts the high chair into an infant reclined seating accessory
EAN number - 7040353501048
See a list of details to help identify the product.
Reason the product is recalled
Stokke Steps Bouncer set accessory may not attach properly to the Stokke Steps high chair, even though the locking indicator turns green. If someone leans on or hangs off the back of the high chair, this may cause the product to detach from the high chair. This defect only occurs when the Stokke Steps High Chair and the Stokke Steps Bouncer are used together.
The hazards to consumers
If the defect occurs while in use, the bouncer may detach from the chair. This could result in a fall or serious injury to a child.
What consumers should do
Consumers should immediately stop using the combination of Stokke Steps Chair and Bouncer, and go to https://reclamations.stokke.com/stepsbouncer to check whether their Bouncer is affected.
If the Bouncer is verified as affected, consumers should continue their registration to receive instructions on how to get their product repaired. Please visit the above website for verification of product and registration.
For more information, Stokke can be reached via email at info@exquira.com.au or by calling 1300 814 557.
If the Bouncer is verified as affected, consumers should continue their registration to receive instructions on how to get their product repaired. Please visit the above website for verification of product and registration.
For more information, Stokke can be reached via email at info@exquira.com.au or by calling 1300 814 557.
Details to help identify the product.
Supplier running the recall
Who sold the product
Baby Bunting Stores - VIC, SA, QLD, TAS, NSW, ACT, WA
Identifying numbers
SKU
350104
Dates available for sale
-
Where the product was sold
Australian Capital Territory
New South Wales
Online
Queensland
South Australia
Tasmania
Victoria
Western Australia
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2019/17555 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
