Product description
Sugek CS-M3007 7-speed cassette
Fitted to Norco Storm 4 and Storm 5 bicycles
Model Year 2021
See attached serial number list
Fitted to Norco Storm 4 and Storm 5 bicycles
Model Year 2021
See attached serial number list
See a list of details to help identify the product
Reason the product is recalled
The Sugek CS-M3007 7-Speed Cassette installed on certain model year 2021 Norco Storm 4 and Storm 5 bicycles may cause the chain to skip unexpectedly, under extreme pedalling loads when using the 11 tooth cog.
The hazards to consumers
If the chain skips unexpectedly when the bicycle is in use, this could cause a loss of balance or loss of control of the bike, increasing the risk of injury.
What consumers should do
Consumers should check whether their bicycle's model and serial number falls within the affected range and if so, immediately stop using the bicycle and contact their Norco retailer to have a replacement cassette fitted to the bicycle.
For further information, please contact Advance Traders on 1300 361 686 or visit www.advancetraders.com.au
For further information, please contact Advance Traders on 1300 361 686 or visit www.advancetraders.com.au
Details to help identify the product
Supplier running the recall
Identifying product features
Identifying numbers
Other identifying numbers
See attached serial numbers list
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2020/18526 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
