PRA number
2017/16105
Published date
Product description
Kitchen appliance with multiple modes of cooking, including rice steamer and slow cooker.
What are the defects?
If the product is used in "slow cooker mode" (on either the high or low settings), the product may not reach and maintain a temperature during the allotted cook time that is sufficient to fully cook the food.
What are the hazards?
Consumers could be exposed to undercooked, or not properly cooked, meats.
What should consumers do?
Owners of the affected product should return the unit to the place of purchase for a full refund.
Once owners have received a store refund, they should contact the Sunbeam Consumer Services team on 1300 138 774 (Mon-Thurs 8.30am to 5pm AEST and Friday 9.30am to 5pm AEST) to receive a token of appreciation.
Once owners have received a store refund, they should contact the Sunbeam Consumer Services team on 1300 138 774 (Mon-Thurs 8.30am to 5pm AEST and Friday 9.30am to 5pm AEST) to receive a token of appreciation.
Supplier
Sunbeam Corporation Pty Ltd
Traders who sold this product
Bing Lee
BiRite
BSR
David Jones
JB HiFi
Mitchel and Brown
Myer
Retravision (excluding Dorsett)
The Good Guys
Harvey Norman
Sunbeam Australia - Outlets
Sunbeam Australia - ecommerce
BiRite
BSR
David Jones
JB HiFi
Mitchel and Brown
Myer
Retravision (excluding Dorsett)
The Good Guys
Harvey Norman
Sunbeam Australia - Outlets
Sunbeam Australia - ecommerce
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
