Sunrise Medical Pty Ltd — MyWay Walker Chassis

PRA number

2021/18933

Published date

Product description

MyWay Walker Chassis

Product code: 173-1600, 173-2600 and 173-3600

Serial numbers range from LEC/220568 – LEC/272111

ARTG 298435

(Sunrise Medical Pty Ltd - Holder, patient)
Photograph of MyWay Walker

Reasons the product is recalled

The rear legs of the walker have a small cylindrical mounting feature called a boss, which the castors are screwed into. If the welding is not sufficient between the leg and the boss, the boss can come loose and the castors will detach from the rear legs of the chassis.

The hazards to consumers

If the weld fails, the boss comes loose and the castors detach from the legs of the walker, this could result in an injury and/or a fall.

What consumers should do

Sunrise Medical will contact affected consumers in writing. Consumers should send a completed acknowledgement form to Sunrise Medical to arrange for replacement legs to be fitted by an approved technician, within 4-6 months.

Consumers can continue to use their MyWay chassis after conducting a pre-use inspection to ensure that the rear castor boss is securely fixed, all castors are moving freely and all brakes and resistance features are working correctly.

For further information, contact Sunrise Medical Customer Service on 02 9678 6600.

Traders who sold this product

Healthcare equipment and mobility suppliers

Where the product was sold

New South Wales
Northern Territory
Queensland
South Australia
Tasmania
Victoria
Western Australia

Responsible regulator

Therapeutic Goods Administration is the responsible regulator for this recall.

Product category

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