Product description
Single-phase 5 kW hybrid power inverter used in domestic rooftop solar systems and with batteries.
Brand: Jinko
Model number: JKS-5HLVS-ABI
See a list of details to help identify the product.
Reason the product is recalled
The inverter has been supplied with an emergency power supply (EPS) plug that can be removed without the use of a tool and expose consumers to live terminals.
The hazards to consumers
There is a risk of serious injury or death from electric shock if consumers remove the EPS plug and access live terminals.
What consumers should do
Consumers should switch the inverter off immediately.
Consumers must not remove the EPS plug from the inverter.
Consumers should contact their retailer or Jinko Solar Australia on bess_au@jinkosolar.com or by phone on 1300 326 182 to arrange for the permanent securement of the EPS plug so that it cannot be removed without a tool.
A warning label will be affixed to the plug advising of the dangers of live parts if removed.
Details to help identify the product.
Supplier running the recall
Who sold the product
• Gosolar
• Bluesun Group
• Austra Energy Group
• Raystech
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2023/20012 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.